If you have had an investigation such as a scan or sample taken eg: smear or blood test, you can contact us any time after 10.00am Monday - Friday. We aim to keep the telephone lines free for appointment booking and home visit requests before this time.
We do not routinely contact patients about their test results, it is up to you to contact us.The exception is if the results are urgent.
- Blood tests results are usually back within 2-3 days
- Urine and swab results take a minimum of 3 days to 7 days
- X-rays and other investigations may take up to 2 weeks and is dependent on the hospital
When you contact us for your test result(s), we will need to confirm your identity, along with the date and type of test result(s).
If your test result is back but have not be checked by a doctor, you will be informed and asked to contact us again.Please note that our Receptionists are not medically trained and will not be able to interpret your test results.Once the results have been looked at by a doctor our Receptionists can then let you know the outcome.We cannot always give full results over the phone, you may be asked to make an appointment to discuss the result.
Due to confidentiality, we will only give results to the person who has had the test.
Blood tests are only available at the doctor’s or nurses request. Patients can no longer book these appointments themselves as this service was becoming abused as medically unnecessary tests were being carried out and wasting NHS finances.
We offer several services, above and beyond our NHS contract as we feel this benefits our patients. As a practice we absorb this cost. These services include:-
Home medication delivery service Offer IAPT in-house,
In-house digital retinopathy In-house AAA screening