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Appointments

Book Appointments Online

Our patients can also book appointments online via Patient Access. To register please apply the same way as prescriptions online/medical access and complete the consent form and provide the requested ID. Please contact the practice for further details.

If you already have your password then you can click teh icon below to book your appointments online.

Book Appointments Online

Online Services

Please click the links below to download the online access documents

Online Questionnaire 2016 (.docx)

Online Guide for Patients 2016 (.docx)

Online Consent Form 2016 (.docx)

Consulting times for doctors:  

Monday 8.30am - 11.20am 2.00pm - 5.10pm  
Tuesday 8.30am - 11.30am 3.00pm - 5.30pm 6.30pm - 7.30pm
Wednesday 8.30am - 11.15am 2.00pm - 6.10pm  
Thursday 8.30am - 11.15am 3.20pm - 5.10pm  
Friday 8.30am - 12.05pm 3.10pm - 5.25pm  

Appointments can be made either over the telephone or in person at Reception.  We do not ask our patients to queue for an appointment as we do not want to encourage sick patients to stand outside.  We would also prefer our Receptionists to be free to answer the telephone to book appointments. 

We provide a confidential service for all our patients, including under 16's.  We will keep all your information confidential and secure and you have the right to privacy.  No information will be given to anyone else, including family members, without your consent.

If you need to speak to a doctor or a  nurse,  rather than attend for an appointment, please ask for a telephone consultation.  These requests are allocated as an appointment within a surgery, so are for 10 minutes and limited to one patient with one query.  Please be aware that many medical conditions cannot be diagnosed over the phone so you may still have to attend for an appointment,  therefore taking up two appointments and denying other patients an appointment.

Many of our patients will book to see a doctor or a nurse on a regular basis.  However we do not see enough of some of our registered patients.  If you are between the ages of:-

18 and 74 - we recommend that if you have not seen a doctor or a nurse at all within the last 3 years - to book a routine appointment

aged over 75 - if you have not seen a doctor or nurse at any time in the last year - to book a routine appointment for a health review

Routine Appointments

We appreciate that many of our patients either work or are in full time education and find it difficult to get time off so we are offering appointment times either before or after education/work. We are also opening up more of our routine appointments – up to 8 weeks in advance – to allow our patients more choice and ensuring an appointment is booked without the need to phone us for an ‘on the day appointment’.

On The Day Appointments

We still aim to offer appointments on the day for more urgent medical needs, that cannot wait for a routine appointment. If you ring between 8.30am and 9.00am we guarantee an appointment with a doctor the same day. We cannot however guarantee a particular doctor or a particular time but if you need to be seen on the day this should not be an issue as all the GP's at the practice can assist you. 

Do not leave a medical condition to get worse by insisting on waiting to see a specific doctor.

If you wish to see a specific doctor you can request the next avaliable routine appointment - but be prepared to wait. 

If you cannot get the exact appointment time, with the exact doctor you want, on the exact day you want, please bear in mind we are an NHS practice and it is not our Reception team's fault.  They will always offer you an alternative option - please either acceot this option or wait to see the doctor you prefer. 

Any young children that are unwell will be seen on the day.

Your Neighbourhood Professionals. Just a Click Away!
The Birches, Broad Lane, Tanworth-in-Arden, Solihull, B94 5DY
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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